How Can We Help You?
If you have questions about an order or product, or want to get in touch with Kevin, you're in the right place!
Do You Have a Refund Policy?
- We have a 30 day, 100-percent, money-back guarantee on our products and programs. Cancellations must be received via email before the end of the 30 days. The guarantee begins the day you place the order.
- If you are not fully satisfied with your purchase, we will be happy to issue a refund as is indicated on your order receipt. Some products and programs have different refund policies.
- Send your written cancellation/refund notice to firstname.lastname@example.org, do not contact your bank/credit card company to cancel the order.
- If you have received a physical product, that product must be returned in “like new” condition. Please use padded envelops or protective packaging material to keep the contents safe.
How Long Will I Have Access to the Information in the Members Area?
- Since this is an electronic program, we cannot guarantee the site's longevity after purchase. We recommend that you download all of the material to your hard drive so you can access them at anytime.
- In the event you cannot access your product, contact us at the appropriate email address above with a copy of your original receipt and we will do our best to accommodate your request.
Is My Information Safe When Ordering From You?
- Depending on the server settings, not all websites will show the secure lock symbol, even if the site is secure. On the contrary, the secure lock symbol may also be "spoofed." Therefore, it is best to check security settings by verifying the web address in the address bar of your browser.
- In order to verify that a site is secure, look in the browser address window. "http:" is a standard, unsecured website. "https:" means it is a secure site. Reference a site that directs you to a page where you must enter payment information. You should see https:// not just http:
Please allow 3-5 business days for a response from our team